Last updated: 09-02-2024

The company Blivo Marketing & Consulting SRL, with its registered office in Bucharest, bvd. Decebal, no. 12, Camera 1, bl.F5, sc.1, et. 5, ap. 15, Sector 3, Bucharest, registered with the Trade Register Office attached to the Bucharest Court under no. J40/1809/2021, with CUI 43667130, as a personal data controller (hereinafter referred to as the “Company” or the “Controller”), fully complies with the legal provisions in force regarding the protection of individuals with regard to the processing of personal data and the free movement of such data. We undertake to process your personal data in accordance with Regulation (EU) 679/2016 (GDPR), as well as with any other legislation applicable on the territory of Romania.

The Company owns the “www.blivo.ro” platform, so all the information contained in this material is related and valid in relation to the activity on the “www.blivo.ro” platform, hereinafter referred to as blivo.ro or the site.

Since we are concerned about the protection of your personal data, the Blivo team pays special attention to their confidentiality.

We inform you that, currently, the Company is taking measures to update the Privacy Policy (hereinafter referred to as the “Policy”) so that the processing of your personal data is carried out in accordance with the provisions of the new General Data Protection Regulation of the European Union, applicable starting from May 25, 2018.

By updating the Policy, the Company aims to provide greater transparency on the procedure for processing personal data, to inform about the purpose of the processing, as well as the rights of each person regarding our processing of personal data.

For an easy understanding and reading of the Policy, we will explain below the purpose of processing personal data, what kind of data our company processes, as well as the rights that each person can exercise within the processing.

We are also at your disposal for information by email contact@blivo.ro

We may transmit the personal data you provide to affiliated companies and/or to other partners and collaborators with whom we have established contractual relationships in order to carry out our activities and fulfill our legal obligations. The transmission of personal data to third parties takes place based on a confidentiality commitment from them and an assumption of ensuring data protection.

The purpose for which we process personal data

The company processes personal data (online or in person) for the purpose of requesting offers, for the purpose of purchasing services or products made available by our company, in order to be able to answer your questions regarding our services and products, as well as for marketing purposes, to send you communications regarding our products, personalized offers, invitations to events, etc.

What kind of personal data do we process

The personal data we process are: name, surname, email address, IP.

We also provide you with a special section on the site dedicated to providing testimonials, namely written materials accompanied or not by the photo that you personally upload to the site or through affiliated social media sites or audio or video materials in which you can present your experience in relation to the services on the site and which can be used by the Operator for the purpose of advertising, marketing and publicity services of the site, including by publishing on this site, but also on other promotion channels.

When you visit the site, we automatically collect certain information about your device, such as browser information, IP address, time zone, and some cookies installed on your device.

We use Google Analytics to help us understand how our customers use the site – you can read more about how Google uses your personal information here: https://www.google.com/intl/ro/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We do not collect or process sensitive data, as defined by the GDPR. We do not wish to collect or process data from minors.

Grounds for processing

The operator has the right to process personal data for the purposes set out above:

• because the processing of data is necessary to enable the creation of the account, the operation of the site and access to the services offered on the site (conclusion of the remote service contract), the payment of the costs related to the services provided and the provision of responses to the complaints placed, if applicable,
• because you have given your express consent to this effect by checking the relevant boxes

If the processing of data is not necessary for the conclusion and execution of our legal relations, we will not process personal data for any of the above purposes unless we have your consent to this effect.

Duration of storage and processing of personal data

We process and store personal data for the period necessary to fulfill the purposes for which the data were collected and in any case for the period required by applicable legal regulations.

We regularly update our database so that we do not store data that is no longer necessary for the purposes for which it was collected.

Data security measures

The company ensures appropriate technical and legal measures to ensure effective protection of personal data belonging to the persons who provide us with such data.

We are committed to keeping your personal data safe and take reasonable measures in this regard, including against unauthorized access, unauthorized use of data, destruction, loss or alteration.

We systematically train our employees on the importance of protecting personal data, we have established internal procedures in this regard and, in addition, we make every effort to ensure that our partners also manage appropriate measures for the processing of personal data that may reach them within the framework of our contractual relationships.

Transmission of data to other persons

We may transmit the personal data you provide to affiliated companies and/or to other partners and collaborators with whom we have established contractual relationships in order to carry out our activities and fulfill our legal obligations, such as: specialists who post materials on the site, providers of IT services, accounting services, legal services, marketing services, courier services, internet and mobile telephony services, payment processors who are authorized by us to mediate payments, specialists in the field of activity in which we operate, whom we contract to provide you with the best possible quality of our services and other such providers.

The transmission of data to third parties takes place subject to their assumption of the confidentiality clauses that we establish.

We may also transmit some of the personal data collected to the competent public authorities or institutions, when the law requires it or to the courts when we defend ourselves in court or when the court requires it.

Please also consult the section on the Cookie Policy displayed on the main page of our website.

Your rights

We ensure and respect your rights established by the legislation in force.

Right of access to your personal data that we have in our possession. We remind you that, if you are a registered user of the online Platform, you can also check this information in the section corresponding to your personal data.

Right to rectify the data we hold. If you are a registered user of the Platform, you can access the section corresponding to your personal data in your account to modify or update your personal data. However, please note that by actively providing your personal data by any means, you guarantee that they are true and accurate and you undertake to communicate any modification or change to them to us.

The right to request the deletion of data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you above or where we no longer have the legitimacy to do so.

a) we no longer need the personal data for any of the purposes for which we previously processed them;

b) you withdraw your consent on the basis of which we previously processed you and there is no other legal basis on which we can rely for further processing;

c) you object to the processing of the data when we process the data for direct marketing purposes (including profiling for direct marketing purposes),

d) you object to the processing of the data based on our legitimate interest and we cannot demonstrate that we have legitimate grounds which justify the processing and which override your interests, rights and freedoms;

e) the personal data are processed unlawfully;

f) the personal data must be erased in order to comply with our legal obligations.

The right to restrict the processing of your data, which means that in certain cases, you can ask us to temporarily suspend the processing of your data or to store it for a longer period than is necessary for when you may need it.

Right to object to the processing of personal data, which means that even if there is a legitimate interest or contractual basis on which your personal data is processed, you have the right to object to the processing.

Right to object – you can object in particular to data processing that is based on our legitimate interest.

Right to data portability – you can receive, under certain conditions, the personal data you have provided to us, in a machine-readable format or request that the data be transmitted to another controller

Right to lodge a complaint – you can lodge a complaint about the way in which your personal data is processed with the National Authority for the Supervision of Personal Data Processing (ANSPDCP). Contact details and information related to ANSPDCP can be found on the website http://www.dataprotection.ro/.

Right to withdraw consent – in cases where the processing is based on your consent, you can withdraw it at any time. The withdrawal of consent will only have effects for the future, the processing carried out prior to the withdrawal remaining valid.

The right not to be subject to automated decisions or additional profiling related to automated decisions: you can request and obtain human intervention regarding the respective processing or you can express your own point of view regarding this type of processing.

You can exercise these rights, either individually or cumulatively, very easily, by simply sending a request by email to contact@blivo.ro.

Contact details of the data protection officer

Cristian Vieru, contact@blivo.ro

Data of minors

We do not want to collect or process data of minors who have not reached the age of 18. Please do not create an account on our website and do not provide us with any information if you are not 18 years old.

The company has the right to modify the Data Protection Policy at any time, without prior notice, by posting the updated version on the website. You are required to read the Terms and Conditions, Data Protection Policy and Cookie Policy whenever you access the site.